Buick Has Increases in Consumer Satisfaction

Here at DeVoe Buick GMC, we’re always looking to make customers happy, and we like to think our customers leave the dealership satisfied. So, you can imagine how happy we were when a recent study found Buick customer satisfaction was on the rise.

Not only has Buick, along with Chevy, seen increases in consumer satisfaction in the last year, but those two brands are the only in the U.S. to see improvement, with the others either staying the same or decreasing.

The report from the American Customer Satisfaction Index (ACSI) tracks and compares 21 brands of automobiles.  The ACSI asks 4,360 consumers about their overall satisfaction and their experiences with their brand.

The report says, “A considerable investment in Buick appears to be paying off for General Motors. Sales are up 12.5 percent for the first half of the year – the largest increase for any GM car – led by a surge in sales for Buick Encore.”

increases in consumer satisfaction

Check out the 2014 Buick Encore at DeVoe Buick GMC!

Buick May Have a New Crossover

new crossover

2014 Buick Encore – Available now at DeVoe Buick GMC!

Drivers everywhere are choosing Buick for its affordable luxury. One of the most popular models is the 2014 Encore compact crossover. The Encore is perfect for those who like to sit high like in an SUV while maintaining great efficiency and enjoying the convenience of a smaller car. Motor Authority recently released an article stating that Buick may be introducing a new crossover!

The Buick Envision Crossover is set to be available sometime in 2015, but will start out in the Chinese market. Speculators show that the Envision Crossover will fit just between the Encore and Enclave. It is slightly bigger than the Encore, but not quite as big as the Enclave. Interior features include a leather-wrapped and heated steering wheel, steering wheel-mounted audio controls, cruise control, panoramic sunroof, noise canceling system, and leather accentuated accents.

Buick suspected new crossover is powered by a 2.0-liter four cylinder engine and a six-speed automatic transmission. The Envision will have Buick’s FlexRide suspension system which will give drivers the ability to switch between four distinct driving modes.

Here at DeVoe we hope that the Envision will be available here in the U.S. soon, until then we will wait for its official unveiling on August 28th! Stay tuned…

2015 GMC Canyon Brings Even Better Value This Fall

General Motors has announced that the all-new 2015 GMC Canyon mid-size pickup truck will start at only $21,880, including a $925 transportation fee.

2015 GMC Canyon

2015 GMC Canyon – Coming Soon to DeVoe!

The 2015 Canyon looks like it’ll quickly become a favorite at the DeVoe Buick GMC dealership when it launches this fall, thanks to its great value and standard equipment. It’s got a direct-injected 2.5-liter four-cylinder engine that cranks out 200 horsepower, signature LEDs, four-way power driver’s seat, CornerStep rear bumper, and 16-inch aluminum wheels.

It also comes with Pro Grade Protection, which includes five-year/100,000-mile powertrain warranty, three-year/36,000-mile bumper-to-bumper warranty, and two-year/24,000-mile standard scheduled maintenance.

Customers looking to get even more bang for their buck can also choose among the additional trims and options, including EZ-lift and lower tailgate, eight-inch diagonal color-touch radio with Intellilink, and OnStar 4G LTE with Wi-Fi hotspot.

“The all-new Canyon provides a one-two punch that customers tell us they’ve been waiting for,” said Canyon Marketing Manager Kenn Bakowski. “Now they can get a premium vehicle in terms of styling, features and technology, with all the inherent capabilities and maneuverability of a mid-size pickup.”

How to Use your GPS Legally

How to use your GPS LegallyDid you know that using a GPS while driving can be considered illegal? Well… it depends on when and how you use it. We think that GPSs can save a lot of time and effort which is why we want to educate you on how to use your GPS legally.

According to a recent article by Consumer Reports, the NHTSA reported that 421,000 people were hurt and or died in collisions involving distracted drivers. Some of those accidents occurred while drivers were inputting data or looking at directions on their GPS.

Here are a few tips when using your GPS. You should follow these at all times to remain focused on the road and to refrain from getting a ticket.

  • Choose the right device for you. If you do a lot of commuting where you need a GPS, consider getting a standalone GPS instead of using your smartphone. Smartphones eat data and battery life that you may need later.
  • Get as hands-free as you can. In no state are you allowed to hold a electronic device like a smartphone or GPS while you’re driving. Make sure you program your device for the destination before you take off.
  • Mount your device in the right spot. Don’t let your GPS hinder your ability to see out of the windshield. Try sticking your GPS to the dashboard instead of suctioning it to the windshield. Windshield mounts are illegal in 28 states anyway.

Do you have any GPS tips you would add to this list? Let us know in the comment section below! Happy Travels from DeVoe Buick GMC.