Buick Ranks Highest in Dealer Service Satisfaction
According to a recent J.D. Power study, Buick is the highest ranked mass-market brand when it comes to dealer service satisfaction! All of us at DeVoe Buick GMC are absolutely thrilled about this recognition and are glad to see people are noticing that Buick has, and always will, put customers first.
Now we understand that that study may be a little confusing, so let us do our best at explaining it to you. According to a Buick press release, “Surveying service satisfaction among owners and lessees of one- to five-year-old vehicles in the United States, the CSI focuses on five service areas. Weighted the most is service quality, followed by service initiation, service advisor, service facility and vehicle pick-up. Buick ranked highest among 19 mass-market brands.”
In other words, Buick is the best at keeping service customers happy, from the moment they walk into the dealership, to the moment they drive away in their recently serviced car.
It doesn’t matter if you own a Buick or not, our service center here at DeVoe Buick GMC is always here for all your auto needs, Whether you need a simple oil change, or something a little more major, we can help! Visit our website to learn more about the services we offer.